OUR SOLUTIONS

We are experience design experts.
Our unique, multidisciplinary approach inserts design thinking and an experiential mindset into the research ethos to solve business problems.

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LIVE's Experience Solutions:  empathy-led, hands-on process to drive engagement

Creating memorable experiences requires emotional, rational and operational connections. 
 

This is LIVE’s sweet spot.

We balance rigor with reality to help organizations design BETTER EXPERIENCES for all who interact with their brands.

EXPERIENCE

ENHANCES EVERYTHING

WHAT OUR CLIENTS SAY

Senior Manager, Consumer Insights Leading Quick-Serve Restaurant Brand

“We rely on customer feedback for business planning. The feedback experience is an extension of our brand just as much as our in-store service is. LIVE is always looking for ways to partner and bring value to the table. They walk their talk about experience.”

Shawn Whitman

VP Membership & Guest Experience
Zoo Atlanta

“MMR LIVE introduced us to tools and insights designed to help us better understand our visitors’ emotions during their customer journey.”

Consumer Insights Manager

Financial Services

“The LIVE team is dedicated to understanding the diverse needs of my stakeholders, and works collaboratively with me to design the study with rigor, execute the research with empathy and flexibility, and help us uncover a story that will help our organization improve experiences for our customers.”

LET'S CONNECT

Join like-minded professionals who trust MMR LIVE to provide actionable tips and knowledge focused on building better experiences.