CASE STUDIES

  • LOW/NO TECH EXPERIENCE AUDITS

    LOW/NO TECH EXPERIENCE AUDITS

    Easing the Guest Feedback Experience

  • PHYSICAL MEETS DIGITAL

    PHYSICAL MEETS DIGITAL

    Innovating the Curbside Delivery Experience

  • INCORPORATING REAL-TIME AUDIENCE FEEDBACK

    INCORPORATING REAL-TIME AUDIENCE FEEDBACK

    Evaluating the Restaurant of the Future

  • PURPOSEFUL INNOVATION ROLLOUT

    PURPOSEFUL INNOVATION ROLLOUT

    Driving Implementation Using Customer Input

  • QUICK TURN-AROUND MARKET INTELLIGENCE

    QUICK TURN-AROUND MARKET INTELLIGENCE

    Integrating Multiple Data Streams to Optimize Consumer Experience

  • EXPERIENCE IMPROVEMENTS TO INCREASE ENGAGEMENT

    EXPERIENCE IMPROVEMENTS TO INCREASE ENGAGEMENT

    Assessing Consumer Needs and Expectations

  • MASTER PLANNING FOR AUDIENCE RETENTION

    MASTER PLANNING FOR AUDIENCE RETENTION

    Improving Engagement Through a Time of Disruption

  • MORE THAN JUST A SHIPPER

    MORE THAN JUST A SHIPPER

    Building Innovation Strategy for Logistics

  • DRIVING INNOVATION FOR DURABLES

    DRIVING INNOVATION FOR DURABLES

    Reimagining the Future Based on In-Home Ethnography

  • BRAND IDENTITY ASSESSMENT

    BRAND IDENTITY ASSESSMENT

    Connecting Innovation with the Customer Experience

  • MERCHANDISING AND VOICE OF CUSTOMER

    MERCHANDISING AND VOICE OF CUSTOMER

    Streamlining the Feedback Loop

  • TO HELP YOU...WE'RE LISTENING

    TO HELP YOU...WE'RE LISTENING

    Monitoring Franchisee + Employee Experience

LET'S CONNECT

Join like-minded professionals who trust MMR LIVE to provide actionable tips and knowledge focused on building better experiences.

A DIVISION OF

mmr_final_logo_reverse_color_withbar_cli

© 2020 by MMR LIVE, a division of MMR Research Associates, Inc.