It's time to close your experience gaps.

MMR LIVE collaborates with business leaders and nonprofit go-getters, expansive thinkers and change-makers who are out to improve every touchpoint and experience, be it to grow their communities or improve their own workplaces. 

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Think like your customers.

 
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TURNING VISION INTO ACTION

Learn to Embrace Change &Harness Vision Hidden in Plain Sight

COVID-19 threw the playbook out the window, forcing companies to change how they interact with their customers.

WHEN WE IMAGINE...

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Perfect your customer relationships.

 

MAPPING TOUCHPOINTS

Design, Understand, and Manage Your Channels

How hard is it to be your customer or employee?

Walk in their shoes to identify experience gaps.

DOWNLOAD THE WORKSHEET

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WHEN WE IMPROVE...

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Align silos with a
forward-facing plan.

 

WHEN WE IMPLEMENT...

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THE FIRST 90 DAYS

Work the Plan &
Begin Implementation

Embed scalable engagement and establish a plan that puts people first.

DOWNLOAD THE 90-DAY ROADMAP

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LET'S CONNECT

Join like-minded professionals who trust MMR LIVE to provide actionable tips and knowledge focused on building better experiences.

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© 2020 by MMR LIVE, a division of MMR Research Associates, Inc.